Resolve QuickBooks Error 20 from jamess will's blog


Error Code -20 “QuickBooks PDF Converter Activation Error -20” generally seems to indicate that a code registry entry related to the integrated QuickBooks PDF converter could not be found.  The integrated QuickBooks PDF Converter is a driver licensed by Intuit from from Amyuni Technologies.  A screen shot regarding the error appears below:


 QuickBooks Premier 2009 Error Code -20

The most typical fix because of this error is to re-install the PDF Converter,  involving deleting the QuickBooks PDF Converter and trying to email any style or report.  QuickBooks will automatically reinstall the PDF Converter once you’ve deleted it. If you need to Resolve QuickBooks Error 20 visit QuickBooks Support.


To learn more about deleting and re-installing the PDF Converter, consult this Intuit knowledge base article.


Error code -20 is one of more information on errors linked with the integrated PDF converter.


Error code -20 also appears to pertaining to 3 other issues:


We now have also observed this error after installing operating system updates (not QuickBooks updates!) via Microsoft’s Windows Update service.  Updates into the Amyuni PDF Converter are detected by Windows Update.  Depending on your Windows Update settings, this update might have been installed automatically.  Since the updated Amyuni PDF Converter was not the licensed version that was included with QuickBooks, QuickBooks does not detect the updated driver as licensed and activated.  Unfortunately, deleting the QuickBooks PDF Converter and attempting to email another report (i. e., the recommendations above) do not appear to resolve the error in this circumstance.  The solution is always to uninstall the single Windows Update that updated the Amyuni PDF Converter, reboot, and then try to email a study.  In the event that error still occurs, perform a clear install of QuickBooks.  Before re-installing any program or altering any data file, insure that you have multiple backup copies of the programs and data files you might be modifying.


Generally speaking, it is no hassle to have multiple versions of QuickBooks installed on the same computer, provided they’re in various directories.  Accountants often find this essential to service clients with various QuickBooks versions.  However, the QuickBooks PDF Converter for QuickBooks 2007 is a somewhat different version than that for QuickBooks 2008 or 2009.  This situation sometimes produces ErrorCode -20.  The solutions are to shut QuickBooks and wait a short span of time before relaunching QuickBooks to allow time for shared resources to be released, thereby resolving the error.  Another possible solution is to repair your QuickBooks installation.  To learn more about this error in this circumstance, consult this Intuit knowledge base article.  This error in QuickBooks 2007 can be discussed in another Intuit knowledge base article.  Unfortunately, the reports we’ve received indicate that the fixes try not to resolve the problem for good.



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By jamess will
Added Jan 15

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